Within the context of the use of our websites and games, Arrowiz collects the following non-personal information:
This data is used in statistical analyses for anonymous data records. IP addresses and the corresponding internet information are saved for a maximum of twelve months within the scope of our legal obligations regarding data storage. Furthermore, these are stored to secure data and ensure our system’s stability and reliability. In specific situations, Arrowiz may also use your IP address and the corresponding internet information to track and stop use of multiple accounts for fraudulent purposes. In cases such as these, Arrowiz will seek the consent for such use within the framework of the relevant game conditions.
We will treat your data with the strictest confidentiality and will not disclose it to any third parties, unless you have given us your express permission to do so. We may however be required by law to disclose your information in certain situations (such as to an investigating authority) where the transfer takes place only within the framework required by legal conventions.
In individual cases, subsidiaries, parent companies or third parties may provide services on our behalf. This mainly concerns the handling of payment transactions by external service providers (PayPal, Alipay, etc.) and, in the case of default, by a debt collection company. Moreover, we provide your data to external companies, for marketing purposes, engaged in a contractual relationship with the Arrowiz to further develop and improve our games. These external companies are obligated to handle your data confidentially and securely, and may only use your data insofar as it is required for completing their directive.
Arrowiz deletes your personal data insofar as it is no longer needed or required, or if you have requested the deletion of this data. Please note that data cannot be deleted if there are legal storage requirements or this data is required by us for the billing of our services.